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CUSTOMER SERVICE

  1. NEW RETURN POLICY effective October 1, 2010. All returns without a receipt will be refunded in the form of a store merchandise credit. At Mark's we want you to be 100% satisfied with your purchase. If you are not fully satisfied, simply return your purchase with your receipt.
  2. NEW 100 Day Boot Return Policy effective November 8, 2010. Your Boots are 100% Guaranteed for 100 days against manufacturer's defects. If at any time during the first 100 days after purchase, you experience a manufacturer defect, simply bring them and your original receipt into any Mark's store and we will replace them. Refunds and exchanges on boots cannot be processed after 100 days.

If you have any feedback concerning your customer service experience with Mark's Work Wearhouse, or questions about our website, please contact our Customer Services team at customer.service@marks.egain.net

Mark's Work Wearhouse Customer Service
Po Box 2000
Welland, Ontario
L3B 5S3

Phone   1-800-663-6275
Fax   1-800-452-0770

A LITTLE HELP FINDING YOUR WAY AROUND OUR SITE.

How to shop marks.com

Looking for a specific item?

Select the category of clothing that best fits the item you're looking for from 1 of the 5 main menus located at the top of the page (men, women, industrial work wear, or innovations). You will be asked to choose from a few subcategories from the left hand menu before being shown a list of products that includes the item you want. Or click the Product Search, and enter some key words or a style number that describes the product you are looking for. If using more than one keyword, please use the word "and" or the word "or" to separate keywords.

Looking for your local store?

Click on the "find a store" link located on the top of our Home Page, and you will be able to search for your local store. We will provide you with the address, phone number, store hours, and a map.

On-line flyers

All national flyers can be found on the website on the main page at the bottom on the page while the flyers are active. Select the Latest Flyer link at the top of the page to view the most current national flyer. Please note* we produce flyers in the following months only: March to June and September to December.

Looking for corporate clothing?

Click on the "Imagewear" link located in the footer under "Related Links". We'll tell you about the many services we provide that make purchasing corporate clothing easier and more efficient.

Looking for Healthwear?

Click on the "Healthwear" link located on the Women's menu at the top of the page.

Looking for Career Information?

Click on the "careers" link in the footer under "Company Information" and follow the instructions. Apply online for positions at our stores and Corporate office in Calgary.

Media Contacts

If you are a journalist and would like to request an interview or obtain additional information, please contact

Mark's Media Hotline

416-480-8453

media.inquiries@marks.com

Other Important Links

Contact Us The button that linked you to this page.

Home Takes you back to the Home page.

Email Sign Up link allows you to receive special offers/promotional emails. You can also learn more about the Mark's Rewards Club (e-mail based program) by selecting the rewards club link at the top of the home page.

Frequently asked questions

Where do I find the corporate office?

Our corporate office is located in Calgary, Alberta, Canada.
Our mailing address is #30, 1035 - 64th Avenue SE
Calgary, Alberta
T2H 2J7
Phone: (403) 255-9220