At Mark's, we stand behind everything we sell.
If for whatever reason you're not 100% satisfied with your purchase, please return the item with your original receipt for a full refund (minus the shipping charge). Merchandise received without a receipt will be refunded in the form of a store merchandise credit at the present retail price*.
*Terms and conditions apply.
Terms and conditions
100-Day Boot Guarantee We expect your boots to do the job they've been designed to do. Flawlessly. However, if at any time during the first 100 days after purchasing them you experience a manufacturer defect, we want to know about it. Simply bring them and your original receipt into any Mark's store and we will replace them. Refunds and exchanges cannot be processed after 100 days.
Returns of web ordered products will be accepted at Mark's
stores across Canada with a copy of your packing list that was included
with your shipment. If this is not convenient for you please print the
following return form and shipping label. The return form is to be
included inside of your package and the shipping label is to be affixed
to the outside to ensure that your return is processed as effectively as
Marks Return Form (PDF)