Gift cards purchased in store are valid both in store and online at Marks.com. Gift cards can be redeemed online during the payment stage of checkout. The gift card number and PIN number (located on the back of the card) can be used to redeem the amount on the card as payment. Gift cards that do not have a PIN number on the back or Store Merchandise cards that do not have a PIN number on the back cannot be redeemed online. If you wish to redeem one of these gift cards for an online purchase please visit us in store to exchange your card. If you are unable to visit us in store please contact our customer service team for further instructions at 1-866-339-1626 and select option #2 (customer service).
If a gift card was used for payment and you return an item to our store the refund will be in the form of a Mark’s gift card. Note: Any item that is assembled and/or not within its original product packaging with all paperwork, parts and accessories must be returned to a Mark’s retail store location. Credit will then be issued at the discretion of store management in the form of a Mark’s Retail Store Merchandise Card. Mark’s Retail Store Merchandise Cards do not have PIN numbers on the back and therefore cannot be redeemed online.
You can use the gift card as a partial payment for your order in store or online. The remaining purchase balance will need to be paid for using an additional method of payment. Forms of payment that can be used online are PayPal, credit card, Visa/MasterCard Debit or another Mark’s/L’Equipeur gift card. In-store payment options include cash, credit card, debit, or another Mark’s gift card.
If the amount of your gift card is MORE than the total order amount the remaining balance will be stored on your gift card for future use.
No, your gift cards do not have an expiry date.
Don’t purchase a gift card if it appears that the packaging has been damaged, altered, or manipulated in any way. Select another gift card or ask someone who works at that store for help.