Once an order is placed, you cannot make changes
To cancel your order once it has been placed, follow these steps after signing in to your account:
1) Select Account from the top menu and go to Order History
2) Select Cancel Order to cancel the entire order or Remove to delete an individual item from your order.
If you do not have an account, you are still able to cancel items within your order by following these steps:
1) Enter the email address used to place the order and the order number received at time of order confirmation
here.
2) Select Cancel to cancel individual items from your order or the entire order
If you still require assistance, please contact Customer Support at 1-866-746-7287 to speak to an agent to cancel the order.
If you cancel any items for which we have not issued a Ready for Pickup email, the pre-authorization held on your card will be removed. After a Ready for Pickup email has been issued, charges to your credit card will be reversed within 24-48 hours.
