Returns

Return Policy

Please return your unused, unworn or Manufacturer defective item within 100 days, with your original receipt for a full refund (minus the shipping charge).

  • All returns without a receipt will be credited to a store merchandise card, at the lowest system price in the last 14 months.
  • All returns with a gift receipt will be credited to a merchandise card at the price paid on the gift receipt.
  • Shipping charges for online orders can not be refunded.
  • Jumpstart donations will not be refunded. 
  • Refunds will be in the same form of payment originally used for the purchase. If PayPal is used for payment, the item(s) may be returned to our Marks retail store locations to receive a refund. PayPal returns at our Marks store locations will credit a debit or credit card.
  • Excludes select online Clearance items noted as "Final Sale" which will not be refunded.

OUR SWIMWEAR RETURN POLICY
Women’s swimsuit returns must have the original tags and hygienic liner still attached and be in sellable condition

OUR MASK RETURN POLICY
All masks and face covering sales are final

*Terms and conditions apply.

Terms and conditions

100-Day Boot Guarantee: We expect your boots to do the job they've been designed to do. Flawlessly. However, if at any time during the first 100 days after purchasing them you experience a manufacturer defect, we want to know about it. Simply bring them and your original receipt into any Mark's store and we will replace them. Refunds and exchanges cannot be processed after 100 days.

Returning An Online order:

If you do not wish to return your online purchase at a Sport Chek Retail Store location, you may mail back your items (at your cost) to our returns warehouse. Refunds will be to the same form of payment originally used for the purchase and will take up to 30 days for processing from the date of receipt at our returns warehouse. We will send an email confirmation to you once your return has been processed. Please CLICK HERE to launch the self serve returns tool to initiate returns or if you prefer assistance, please contact Customer Service