Levi's Women's 318 Shaping Wide Leg Jeans

Hi Loyal Levi's Fan, Thank you for taking the time to leave a review. We're sorry to hear that this item wasn't what you expected. We know how disappointing it can be when a product's color, fabric, details, or overall appearance doesn't match what you had envisioned when placing your order. While we make every effort to represent our products as accurately as possible, factors such as lighting, screen settings, fabric treatments, and material characteristics can sometimes result in slight differences in appearance or feel. Your feedback is extremely valuable to us, and we'll be sure to share your comments with the appropriate teams as we continue working to improve both our products and online shopping experience. If you have any questions or would like further assistance, our Customer Care team can be reached at 1-800-USA-LEVI (1-800-872-5384). Thank you for helping us improve. Levi's US Customer Service

Hi Loyal Levi’s Fan Thank you for getting in touch. Our goal is to cater to various body types and preferences. We recommend checking out our Men’s and Women’s Jeans Guide for detailed information on each fit, or you can reach out to our customer service team for a personalized style consultation. We intentionally design our jeans to have varying proportions, including oversized, cropped, and slim fits, even within the same size. Additionally, minor differences in fabric treatment, finishing, or composition can also impact the fit of each pair of jeans. Remember that each individual's body shape will also affect how a pair of jeans fit. We just wanted to let you know that we offer a 30 day exchange policy where you can exchange your item(s) for a different size, completely free of charge. If you have any more questions, our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up here, or check if you're already a member. Luz C. Levi's US Customer Service